We’re proud to have collaborated with Zen Internet for years, always focusing on technological and service innovation within the telecoms industry.

So, when our MD Wail Sabbagh was invited to join Zen’s Richard Tang in the latest episode of his brilliant interview series, profiling telecoms’ best-known business leaders, we were honoured.

The full-length interview is now live, and covers Strategic Imperatives’ past, present and future. From our ‘light-bulb’ moment in 2005, when we created our first gateway to connect providers to the new BT Openreach network, through to our service journeys in The Fibre Café and Elevate, Wail discusses, in detail, the strategic efforts and ambitions our organisation has made to make the lives of our customers easier.