The role of collaboration in building better billing: Elevate IQ & GoCardless
Our partnership with GoCardless has unlocked growth opportunities for service providers. Read on to explore how our combined billing and payments expertise have driven customer value since 2020.
Case Study: The Fibre Café & XLN
XLN, a trading name of Daisy Comms, the largest independent provider of telecoms and broadband in the UK, has transformed its go-to-market strategy with the help of The Fibre Café from Strategic Imperatives. XLN’s mission is to help small businesses save money on their telecoms and energy bills. XLN faced a number of challenges in […]
Catalysts for Success: 10 Essential Features for Wholesale Billing Systems
Wholesale Service Providers occupy a unique position in the telecommunications industry. They serve as intermediaries between network infrastructure providers and retail ISPs or businesses, enabling the distribution of digital services on a larger scale. For wholesale service providers, the stakes are high, and their billing engine needs to go beyond what a typical billing platform […]
The Fibre Café is ready for business
Wail Sabbagh, MD, provides an update on the success of the Fibre Café and the new opportunities it opens in the channel The Fibre Café has been created to provide resellers, service providers and ISPs with a gateway into the UK’s vibrant and expanding fibre ecosystem. It gives them significant business agility by automating and […]
Transforming monetisation with Elevate IQ: An OVO Retail Telecoms Case Study
Firsthand experience is always the most honest and accurate, and this became obvious during our conversation with Andy Pirie, Head of Retail Telecoms at OVO. Whilst we interviewed Andy to conduct a written case study for Elevate, our award-winning billing solution, it seemed only logical to share it too! With the telecoms market undergoing a […]
The right to connect: How your billing platform can help uphold your social responsibility vision
Connectivity is essential to modern life; for many, the right to connect is akin to a human right. However, with the current cost of living crisis, many consumers and businesses are struggling to keep up. Communication providers want to play their part in supporting the nation’s most vulnerable, but for many, their hands are tied […]
Why best-in-class billing systems are a game changer for the channel
Writes Wail Sabbagh, Managing Director at Strategic Imperatives Rapid change is reshaping the telecoms services market. IOT, OTT & cloud services are widespread and the 5G promise of a future of smart cities, connected communities and multi-layered services are quickly expanding beyond the prototype phase. Service providers must expand if they are to thrive, and […]
A check list for a successful monetisation platform due diligence strategy
Writes: Dr Dilaksha Attanayake, Billing & Monetisation Product Owner at Strategic Imperatives Cloud native, SaaS, transformative, subscription, agile, 5G ready, IoT, R&D spend… There is no shortage of emotive words used by vendors to promote billing and monetisation platforms. For service providers looking to upgrade their BSS (Business Support Systems) capability to effectively monetise the […]
It’s the end of the line for “first bill shock”
For many customers, their only interaction with their service provider is the monthly bill. It is critical to get this interaction right because it defines the customer experience and drives a positive relationship. Service providers place considerable focus on the role of the bill as a valuable touch point; it serves as an opportunity to […]
